Cancellation Policy

Cancellations: When you schedule a lesson, you are reserving that slot of your instructor’s time and studio space. We understand things come up, but all of our events and group courses are nonrefundable and non-transferrable. Please note that we do not make exceptions to this policy. Group Courses: For our 7 Week Sessions, please note that we are unable to offer refunds or credits for any missed classes. Our class sizes and socials are intentionally a limited number to enhance your learning experience and safety regarding the rules of the venue. This policy plays a key role in helping us manage the schedule effectively and safely for everyone. Venue Access & Beyond Our Control (Force Majeure): We rent our dance spaces from third-party facilities (such as community centers). In the rare and unfortunate event that the venue fails to open on time, locks us out, or experiences a sudden facility issue (e.g., power outages, maintenance emergencies) that prevents us from hosting: -No Liability: Our business is not responsible or liable for venue-side operational failures, scheduling errors made by the facility staff, or forced closures. -No Refunds or Credits: Because venue rentals, instructor fees, and administrative costs are committed in advance, we cannot offer refunds or future event credits for disruptions caused entirely by the venue's management or staff. -Our Promise: While the situation is completely beyond our control, we will always do our absolute best to advocate for our dancers in the moment, communicate updates instantly, and attempt to accommodate if an alternative solution is possible.